Terms of Service
Please read these terms carefully before using Tupic Insights. These terms apply to API consumers, dashboard users, and paid subscribers.
01. Acceptance of Terms
By accessing or using Tupic Insights, operated by Mirrage IT Solutions, you agree to be bound by these Terms of Service. If you do not agree, you may not use the service.
02. Service Description
Tupic Insights is an AI-powered media intelligence platform that provides automated analysis through a REST API and web dashboard.
- NSFW and nudity detection with RGA classification
- Content fingerprinting and similarity search
- Video scene analysis and ad placement intelligence
- Audio transcription and subtitle generation
- Object detection and hashtag generation
- Blockchain-based content registration on TupicChain
03. User Accounts and API Access
You are responsible for maintaining the confidentiality of your credentials and API tokens, all activity performed under your account, and keeping your account information accurate.
04. Uploaded Content and Data Rights
Your Content: You retain ownership of the media you upload. We do not claim ownership of your content.
License Grant: By uploading content, you grant us a limited, non-exclusive license to process, analyze, store, and derive metadata strictly for service delivery.
Data Utilization: We may use anonymized, aggregated, and non-identifiable derived data to improve models and service quality.
05. AI Analysis Disclaimer
No Guarantee of Accuracy: AI analysis is probabilistic. We do not guarantee the accuracy, completeness, or reliability of classifications, transcriptions, similarity scores, recommendations, or moderation signals.
Human Review Still Matters: You should not rely solely on the platform for moderation, legal compliance, copyright enforcement, or other critical decisions.
Model Changes: Analysis results may change over time as models are updated, retrained, or replaced.
06. Blockchain Registration
Blockchain registration provides a timestamped record of content submission and eligibility status. It does not constitute legal proof of copyright or ownership, and immutable records cannot be removed once written.
07. Acceptable Use
- Do not upload unlawful content.
- Do not upload CSAM. Violations may result in immediate termination and reporting.
- Do not reverse engineer, replicate, or abuse the platform.
- Do not bypass quotas, share tokens improperly, or overload the infrastructure.
08. Rate Limits and Quotas
Plans include usage limits and quotas. Exceeding those limits may trigger throttling, overage billing, or temporary suspension.
09. Payment Terms
Paid subscriptions are billed in advance on a monthly basis. Fees are non-refundable unless otherwise stated. Free plans may be modified or discontinued at any time.
10. Data Processing and Privacy
Uploaded content is processed on our infrastructure and may be temporarily stored during analysis. Derived artifacts such as embeddings, fingerprints, thumbnails, and metadata may persist according to service policy.
Data is processed in the United Arab Emirates. You consent to processing in that jurisdiction by using the service.
11. Intellectual Property
The platform, models, APIs, design, and documentation remain the intellectual property of Mirrage IT Solutions. Your account grants a limited license to use the service, not the underlying technology.
12. Limitation of Liability
The service is provided as is and as available. To the maximum extent allowed by law, we disclaim warranties and are not liable for indirect, incidental, special, consequential, or punitive damages.
Our aggregate liability is limited to fees paid by you during the twelve months preceding the claim.
13. Termination
You may close your account at any time. We may suspend or terminate accounts for abuse, unlawful use, or violations of these terms. Blockchain records remain permanent.
14. Changes to Terms
We may revise these terms from time to time. Continued use after revised terms become effective constitutes acceptance.
15. Governing Law
These terms are governed by the laws of the United Arab Emirates, specifically the Emirate of Dubai.
16. Contact
Mirrage IT Solutions
Email: info@tupic.com
Web: www.mirrageitsolutions.com